About us

Welcome to Wellsoft's home for real-time information on system performance. Here you'll find live and historical data on system performance. If there are any interruptions in service, a note will be posted here. Please contact Medsphere's support team at (877) 633-7743 or log a case at Customer Center for any additional questions or concerns.

All Systems Operational

June 28, 2026 - 9:27 AM

Components

Client Cloud Access

Operational

External Reference Lab Orders

Operational

Client Support

Operational

Drug-Drug/Drug-Allergy Interaction Checking

Operational

e-Prescribing

Operational

Auto-Faxing

Operational

Last Resolved Incident

Electronic Prescribing Disruption

Resolved Critical Impact

1 week ago

Affected: e-Prescribing

Jun 14, 12:42 - Resolved

Dear Provider,

We are pleased to inform you that the service disruption affecting the transmission of electronic prescriptions has been resolved.

Electronic prescribing services have been restored, and prescription orders are now being transmitted successfully to pharmacies. We will continue to monitor the system closely to ensure ongoing stability.

If you continue to experience any issues with electronic prescription transmission, please contact our support team.

Sincerely,
Wellsoft Support Team

Jun 14, 05:46 - Investigating

We are currently experiencing a service disruption with our electronic prescribing vendor that is affecting the transmission of electronic prescriptions.

As a result, prescription orders may be delayed or may not successfully reach pharmacies. We are analyzing the issue to restore service as quickly as possible.

We will provide updates as soon as additional information becomes available.

This page refreshes automatically every 60 seconds

Subscribe to Updates

Get notified when incidents occur or components change status.